Frequently asked questions

Clean fuels are fuels produced from renewable sources such as biomass, vegetable oils, waste materials, or by using hydrogen or electricity generated from sustainable energy.

These fuels help to drastically reduce emissions compared to traditional fossil fuels.

Biofuels are sustainable fuels made from organic materials such as vegetable oils, waste or algae. Examples include biodiesel, bioethanol, HVO100, Bio-CNG and Bio-LNG.

Fuels as hydrogen and electricity are no biofuels, since they aren't produced the same way.

Renewable fuels are fuels produced from renewable sources, such as waste and residual materials. The main form of renewable energy for transport is biofuels.

At OG Clean Fuels, we are committed to supporting sustainable mobility across Europe by providing clean fuels for transport.

Our mission is clear: to make clean fuels accessible and affordable for everyone in the transport sector, creating a tangible and positive impact in the process.

OG Clean Fuels believes in a multi-fuel vision, combining biofuels with established clean fuel alternatives.

The fuels we offer include Bio-CNG, Bio-LNG, HVO100, electricity and hydrogen.

Mobility requires tailored solutions. There is no one-size-fits-all approach. A multi-fuel strategy is essential to achieving Europe’s emission reduction targets.

Bio-CNG is the sustainable alternative to CNG (Compressed Natural Gas), which is produced by compressing fossil natural gas under high pressure. Unlike CNG, Bio-CNG is a renewable fuel, as it is derived from the fermentation of biodegradable waste materials such as sludge, organic household waste and manure.

Bio-CNG is the biological, non-fossil alternative to CNG (Compressed Natural Gas, or natural gas). LPG stands for Liquefied Petroleum Gas and is commonly referred to as autogas. LPG is a fossil fuel, produced as a byproduct during the extraction and processing of natural gas and crude oil.

One of the key advantages of Bio-CNG is that it is a ‘light gas’ and disperses quickly if released into the air. This makes it safe to sell at unattended fueling stations. LPG, on the other hand, is a liquid and heavier than air. If it escapes, it poses a risk of explosion. As a result, LPG may only be sold under supervision, and LPG-powered vehicles are often not allowed in certain underground parking garages and tunnels.

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Gas quantities are measured in kilograms because gas is not a liquid and therefore cannot be measured in liters.

Driving on and refueling with Bio-CNG is very safe—it's even safer than traditional fuels. Bio-CNG is less flammable, lighter than air, and disperses quickly if released. For this reason, it can be safely used at unattended fueling stations.

HVO stands for Hydrotreated Vegetable Oil and is also known as biodiesel. It is made from used vegetable oils and waste residues. The number ‘100’ indicates that it is the pure form of HVO. Some suppliers also offer blends like HVO20, which consists of 80% diesel and 20% HVO. OG offers only the cleanest version: HVO100.

Suitable for all diesel engines—from vans to 44-ton trucks—and ideal for both national and international transport. HVO100 can be used in modern Euro 5 and Euro 6 diesel trucks without any modifications. The same applies to other vehicles, though we always recommend checking with your garage, as there may be exceptions.

HVO100 is becoming increasingly available abroad. Since it is still a relatively new product, a complete overview of all HVO100 fueling stations across Europe is not yet available. If you are unable to find an HVO station nearby, it is also possible to refuel with diesel occasionally, as both fuels can be safely mixed in a single tank.

The driving range of HVO100 is the same as that of diesel. While the origin of the fuel is different, its energy content is identical to that of conventional diesel.

Modern diesel trucks with a Euro 5 or Euro 6 label are compatible with HVO100. Vans and passenger vehicles with the same classification can also run on HVO100. However, we strongly recommend consulting your garage beforehand, as there are some exceptions where HVO100 may not be suitable for the engine.

Bio-LNG is the sustainable alternative to LNG (Liquefied Natural Gas), which is produced by compressing Bio-CNG (biogas) under high pressure. Unlike LNG, Bio-LNG is a renewable fuel and is derived from the fermentation of biodegradable waste materials such as sludge, organic household waste and manure. (Bio-)LNG is used not only in transport but also in shipping and off-grid applications due to its high energy density.

Bio-LNG is made from biodegradable waste such as food scraps, animal manure and sludge from water treatment plants. These residual materials are fermented to produce biogas, which is then purified and compressed into Bio-CNG. This biogas is subsequently liquefied under pressure and processed into Bio-LNG

In addition to the term Bio-LNG, this fuel is also referred to as LBG (liquefied biogas) or LBM (liquefied biomethane). However, Bio-LNG is the most commonly used term and clearly indicates that the fuel is of biological origin.

Unlike other fuels, LNG has an extremely low temperature: -160 degrees Celsius. For this reason, the use of personal protective equipment such as safety goggles, cryogenic gloves and closed-toe shoes is mandatory for drivers. Covered arms and legs are also required while refueling. During training, you will learn how to handle this extremely cold temperature safely.

Yes, driving an LNG truck is safe. The vehicles are equipped with double-walled, well-insulated tanks and meet strict European safety standards. In addition, they are regularly inspected and maintained to minimize any risks.

EV stands for Electric Vehicle, a term that has also become widely accepted in the international transport sector. Technically, electricity is not a fuel but an energy carrier, where the energy is used to power electric motors.

EVs are particularly well-suited for regional transport with fixed routes, such as delivery vans and light-duty trucks. For heavy long-haul trucks, charging time and driving range are still challenges, though new models are improving rapidly.

An electric truck typically drives 200 to 400 kilometers on a full battery, depending on the model and load. Fast charging allows for partial recharging en route, but long-distance trips require careful planning.

Yes, electric trucks meet strict safety standards. They have a lower center of gravity (which reduces rollover risk) and no risk of fuel-related fires. However, batteries are heavy, so proper load distribution is essential.

An EV truck is more expensive to purchase—roughly twice the price of a diesel truck—but it can save on fuel costs (cheaper electricity) and maintenance (less wear and tear). Government subsidies help offset the initial investment.

Fast charging (DC): 1–2 hours (up to 80%)

Regular charging (AC): 6–8 hours (full charge)
AC charging is ideal for overnight charging at depots, while DC is used for charging on the road.

Hydrogen is technically not a fuel but an energy carrier. A hydrogen-powered vehicle is almost identical to an electric vehicle, except that the energy is stored in hydrogen instead of a battery.

Hydrogen is produced through electrolysis of water. In this process, water (H₂O) is split into hydrogen (H₂) and oxygen (O). When these two elements are recombined in a fuel cell inside the vehicle, electricity is generated. The electricity produced by the fuel cell powers an electric motor, just like in a battery-electric vehicle. The only ‘waste product’ is water.

In theory, anyone can drive on hydrogen. In practice, transport companies will be the first to make the switch, as the current costs are still too high for most private users. The more kilometers you drive, the more cost-effective hydrogen becomes as an investment.

The average driving range currently is around 500 kilometers, but OEMs like Mercedes already offer hydrogen trucks with a range of up to 1,000 kilometers. With ongoing advancements in hydrogen technology, it’s likely that this range will increase even further in the future.

Absolutely. Hydrogen tanks are wrapped in multiple layers of Kevlar and carbon fiber, which ensure they remain intact even in the event of an accident. Additionally, during refueling, a secure connection is established between the vehicle and the fueling station, and refueling can only begin once all parameters—such as temperature and pressure—are within safe limits. Safety is the top priority.

Green hydrogen is produced by splitting water using renewable electricity from sources like solar or wind power, resulting in zero CO₂ emissions. This is the cleanest form of hydrogen and is increasingly being used for zero-emission transport, such as hydrogen trucks.

Blue hydrogen is made from natural gas, but during the process, the CO₂ emissions are captured and stored. This reduces emissions by about 90% compared to grey hydrogen. It serves as a transitional solution for sectors that are not yet ready to fully switch to green hydrogen.

Grey hydrogen is also produced from natural gas, but without any CO₂ capture. It is the most polluting form of hydrogen, with high CO₂ emissions. Although grey hydrogen is currently the most widely used, especially in industry, there is a growing shift toward cleaner alternatives due to climate goals.

With the OG Clean Fuels app, you have full insight into all OG Clean Fuels fuel and charging locations. You can navigate easily and stay up to date on outages, maintenance, and new station openings. You can also collect Happy Points through the app, which can be redeemed for fun gadgets, accessories, outings and more.

Je kunt de OG Clean Fuels app downloaden in de Android Playstore en de Apple App Store.

You can check the status of our stations on both the website and the app. TIP: Download our app and enable notifications. Add your favourite station to never miss an update again.

You collect Happy Points by checking in at an OG refuelling or charging location. Each check-in earns you 20 Happy Points. These points can be redeemed for fun gadgets, accessories, experiences and more. Open the app, enable your location, and check in!

You can check in up to 3 times per day. If you visit more often, you'll receive a notification that you’ve reached your daily limit.

Close the app completely and reopen it. Didn’t manage to check in? Try again. If you still don’t see your Happy Points after restarting and checking in, please contact us.

We aim to ship all Happy Shop orders within one week. Haven’t received your order yet? Please get in touch with us.

Tap the three dots in the bottom right corner of the app. Then go to Report a fault. We kindly ask you to describe the issue as clearly as possible. Thanks in advance for your feedback!

Do you have the OG Clean Fuels app? Tap the three dots in the bottom right corner of the app, then select Report a malfunction.

Don’t have the app? Use our contact form instead.

We aim to keep you as well-informed as possible. Register in the app and add the station to your favorites so you never miss an update.

We support talent development, athletes and charitable causes. We do this for sports clubs, foundations, and individual athletes. Together, we contribute to a more sustainable world!

We regularly receive sponsorship requests. While we truly support every initiative, we assess each request individually to see if it aligns with our core values and objectives. Get in touch so we can review your application.

OG Heroes are athletes with passion and an incredible drive to reach the top of their sport. We offer them a platform to share their story and their connection with OG.

Everyone who refuels or charges with us is an OG Hero! By choosing OG, you’re showing you care about the planet. But if you also have a sporting passion, a strong ambition to reach the top, and your story fits our values and goals—get in touch so we can review your applicatio

Follow the on-screen instructions: select the cable you want to use and hold your debit or credit card against the payment terminal. Please note: €40 will be reserved on your account. Any remaining balance will be refunded to your bank account. Now connect the cable to your vehicle. It takes about 30 seconds for the charging session to start.

For debit card payments, it usually takes 2 working days for the balance to be returned to your account, depending on your bank. For credit card payments, the remaining reserved amount is released within a week, also depending on your bank.

Yes, you can! Instead of your bank card, hold your mobile phone against the payment terminal and easily pay for your charging session with Apple Pay.

If you would like a receipt but didn’t receive one, please contact us at  info@ogcleanfuels.nl.

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